FAQs / Help

Find quick answers to the most common questions about our online tools, usage guidelines, and support. If you still need assistance, feel free to contact us anytime.

1. General Questions

Q1. Are your tools free to use?

Yes. All our online tools are free to use unless otherwise stated. Some tools may have limits based on third-party APIs, but users can typically perform normal conversions without any cost.

Q2. Do I need to sign up to use the tools?

No. You can use all tools without creating an account.

Q3. Are my files safe?

Absolutely. All uploads are processed securely, and files are automatically deleted from our system after processing. We do not store, view, or share your data.

2. Usage & Features

Q4. How do I convert a PDF to Word / Word to PDF?

Simply upload your file, wait for the conversion, and download the output. Detailed steps are listed on each tool page.

Q5. Why is my converted file not opening properly?

Possible reasons include:

Corrupted source file
File not fully uploaded
Browser interruption
Try re-uploading, or check another browser.

Q6. Can I use your tools on mobile?

Yes. Our website and tools are fully mobile-friendly.

3. Technical Questions

Q7. Is there a file size limit?

Most tools support typical file sizes used by regular users. Large files may depend on hosting or API provider limits.

Q8. Which browsers are supported?

We recommend the latest version of:

Chrome
Firefox
Edge
Safari

Q9. Why is my file taking long to process?

Slow processing can happen due to:

Heavy file size
Low internet speed
High server load

Try refreshing the page or reducing file size.

4. Privacy & Security

Q10. Do you store my uploaded files?

No. Files are deleted automatically after processing.

Q11. Do you share user data with third parties?

No personal data is shared. Some tools use third-party APIs only for conversion, never for storage.